• RETURNS - THERE IS A 10% RESTOCKING FEE
  • WE ARE NOT RESPONSIBLE FOR LIQUIDS THAT LEAK WHEN SHIPPED OVERSEAS
  • SHIPPING COSTS, CUSTOMIZED ITEMS AND LIQUIDS ARE NON-REFUNDABLE
  • ALL EXCHANGES OR RETURN FOR CREDIT ON PURCHASES, MUST INCLUDE A RECEIPT FROM AN AUTHORIZED DISTRIBUTOR
  • ITEMS CANNOT BE RETURNED AFTER 30 DAYS
  • INTERNATIONAL SHIPMENTS THE BUYER IS RESPONSIBLE  FOR TAXES AND DUTIES ON ARRIVAL AT DESTINATION

IMPORTANT : PLEASE READ OUR SHIPPING TERMS BEFORE PLACING ANY ORDERS

THIS WEBSITE  CALCULATES  DOMESTIC SHIPPING IN THE USA ONLY STARTS AT $9.95

  • SHIPPING FOR CANADA WILL BE BILLED From $10.50
  • ALL INTERNATIONAL WILL BE BILLED from $14.50 up to 8ounces  (1-2 lbs  $24.50 -$36.50 we will notify you by email first)

THESE ARE USPS (POST OFFICE OFFICIAL RATES at USPS.COM) 

USA 48 lower states FREE SHIPPING orders over $199

NOTE: ORDERS THAT WERE SHIPPED FREE AND ARE RETURNED SHIPPING WILL BE DEDUCTED FOR CREDITS

  • INTERNATIONAL SHIPMENTS WE USE  USPS  UPS or FedEx WHICHEVER IS THE LOWER
  • DOMESTIC - LOWER 48 STATES ONLY  Ships Via USPS UPS  or FedEx  Ground
  • HAWAII  AND ALASKA IS BY USPS
  • ALL  PACKAGES UP TO $100 ASHLEY CRAIG WILL  AUTOMATICALLY INSURE
  • Additional Insurance is available upon request

These are approximate delivery times

1 DAY - S . CA

2 DAY - N.CA, NV, AZ, UT ID

3 DAYS - OR, WA, N.ID, MT, WY, CO, NM, TX, OK, KS, WY, NE, MO, AR, .IA W.ND W.SD

4 DAYS - ND, SD, MN, IA,  AR, LA MS AL,GA, FL, SC, NC, TN, KY, IL,

             MI, WI, IN,OH, PA,  NJ, DE, MD, VA

5 DAYS -  NY VT ME, MA NH, RI , CT.  

If you need to upgrade your shipping for a faster delivery to 2 days or overnight, please enter in the comments box of your order you wish to upgrade. We will call or email you with the shipping costs to confirm prior to shipping.

We can also use your own FedEx or UPS account if you provide us with your account details.

INTERNATIONAL DELIVERIES


WE DO NOT SHIP TO KOREA or any forwarding agents based in the USA shipping to Korea - Please contact Ashley Craig Korea


We can provide the following services BELOW with the US POST OFFICE.

Priority Small Flat Rate
$24.95 CANADA.
$31.95 to $34.95 International depending on country
6 - 10 business days up to 4 lbs insured UP TO $200
for Canada only

Priority Medium Flat Rate
 $45.95 CANADA
$66.95 WORLDWIDE
 
6 - 10 Business Days
up to 20 lbs insured UP TO $200 for Canada only

Priority Large Flat Rate
  $59.95 CANADA
$ $86.95 WORLDWIDE

6 - 10 Business Days
up to 20 lbs insured UP TO $200 for Canada only


INSURANCE CAN BE ADDED AS PER YOUR REQUEST

UNINSURED PACKAGES ARE NOT THE RESPONSIBILITY OF ASHLEY CRAIG PET PRODUCTS

Express mail is also available on request
3-5 business days

We will email you tracking information whenever possible.

All Uninsured shipments are not the responsibility of Ashley Craig PP Inc

Please do not hesitate to call the office if you need help.

We are here to assist you to find the most cost effective way to ship to you. 

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