RETURNS - THERE IS A 10% RESTOCKING FEE

SHIPPING AND CUSTOMIZED ITEMS ARE NON-REFUNDABLE

ALL EXCHANGES OR RETURN FOR CREDIT ON PURCHASES, MUST INCLUDE A RECEIPT FROM AN AUTHORIZED DISTRIBUTOR

ITEMS CANNOT BE RETURNED AFTER 30 DAYS

IMPORTANT : PLEASE READ OUR SHIPPING TERMS BEFORE PLACING ANY ORDERS

THIS WEBSITE  CALCULATES  DOMESTIC SHIPPING IN THE USA ONLY STARTS AT $9.95

SHIPPING FOR CANADA WILL BE BILLED AT $24.95 

ALL OTHER INTERNATIONAL WILL BE BILLED AT  $33.95

THESE ARE USPS (POST OFFICE OFFICIAL RATES) FOR SMALL FLAT RATE BOXES

PLEASE NOTE

YOUR CARD WILL BE CHARGED THE ABOVE RATES FOR INTERNATIONAL ORDERS

**** 500ml bottles  will not fit into these flat rate boxes *****

We will email you with the cost or supply you with a local distributor you can purchase from

USA 48 lower states FREE SHIPPING orders over $175

NOTE: ORDERS THAT WERE SHIPPED FREE AND ARE RETURNED SHIPPING WILL BE DEDUCTED FOR CREDITS

INTERNATIONAL SHIPMENTS WE USE  USPS FedEx DHL OR UPS WHICHEVER IS THE LOWER

DOMESTIC - LOWER 48 STATES ONLY  HAWAII  AND ALASKA IS BY USPS

Ships Via UPS or FedEx  Ground

UPS or FedEx  PACKAGES UP TO $100 ASHLEY CRAIG WILL  AUTOMATICALLY INSURE

PACKAGES OVER $100 PLEASE ADVISE IF YOU REQUIRE INSURANCE IF WE DO NOT HEAR FROM YOU YOU WILL NOT BE INSURED

These are approximate delivery times

1 DAY - S CA, S. NV

2 DAY - N. CA, N. NV, AZ,UT

3 DAY - OR, WA, ID, MT, WY, CO, NM, N.TX, OK,  WY

4 DAY - ND, SD, NE, KS, S,TX, MN, IA, MO, AR,LA MS AL,GA, FL, SC, NC, TN, KY, IL,

             MI, WI, IN,OH, PA MA, NJ, DE, MD, E.VA

5 DAY -  NY VT ME, NH, RI CT WV  W.VA, NE.MT, NE.ND  Plus some coastal areas of NC and SC

If you need to upgrade your shipping for a faster delivery to 2 days or overnight, please enter in the comments box of your order you wish to upgrade. We will call or email you with the shipping costs to confirm prior to shipping.

We can also use your own UPS/FedEx account if you provide us with your account details.

INTERNATIONAL DELIVERIES


WE DO NOT SHIP TO KOREA or any forwarding agents based in the USA shipping to Korea - Please contact Ashley Craig Korea

WE WILL CHOOSE THE LOWER OPTION FOR YOUR DELIVER ADDRESS


We can provide the following services BELOW with the US POST OFFICE.

SHAMPOO CANNOT BE SHIPPED BY THE POST OFFICE

Priority Small Flat Rate
$24.95 CANADA.
$31.95 to $34.95 International depending on country
6 - 10 business days up to 4 lbs insured UP TO $200
for Canada only

Priority Medium Flat Rate
 $45.95 CANADA
$66.95 WORLDWIDE
 
6 - 10 Business Days
up to 20 lbs insured UP TO $200 for Canada only

Priority Large Flat Rate
  $59.95 CANADA
$ $86.95 WORLDWIDE

6 - 10 Business Days
up to 20 lbs insured UP TO $200 for Canada only


INSURANCE CAN BE ADDED AS PER YOUR REQUEST

UNINSURED PACKAGES ARE NOT THE RESPONSIBILITY OF ASHLEY CRAIG PET PRODUCTS

Express mail is also available on request
3-5 business days

FLAT RATE BOXES CANNOT BE INSURED OR HAVE TRACKING INFORMATION

RUSSIA - We have a distributor in Estonia who will ship to you

GALLONS ARE SHIPPED INTERNATIONALLY  AT YOUR OWN RISK

We will email you tracking information whenever possible.

All Uninsured shipments are not the responsibility of Ashley Craig PP Inc

Please do not hesitate to call the office if you need help.

We are here to assist you to find the most cost effective way to ship to you. 

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